Medicare Assistance and Counseling Incorporated (MACI), counselors are available to provide you free telephonic or e-mail counseling and assistance. They can help consumers select a Medicare prescription drug plan, compare Medicare Advantage and Medicare supplement plans, and help apply for Medicare savings programs, including Extra Help with Medicare prescription drug coverage. With a client's consent and authorization, counselors will assist with the completion of any required applications or forms.
Serving as an advocate for Medicare beneficiaries, the disabled and the uninsured; MACI counselors are trained to counsel and answer questions on topics such as:
NOTE: Normally, MACI does not collect or maintain hard-copy or e-records containing "personal identifiable information (PII)," such as an individual's Social Security Account Number (SSAN) or date of birth,etc., however in order to prepare and process some documents or applications, it may be necessary for our counselors to request certain PII. Be assured, your privacy and PII will be protected at all times and immediately shredded once the transaction has been completed. All MACI Counselor have been vetted and been the subject of a favorable background investigation